Host/Hostess - Holiday Inn Milwaukee Riverfront - WI - Milwaukee
The newly renovated Holiday Inn Milwaukee Riverfront is looking for an guest-focused, energetic host/hostess. Chesapeake Hospitality, is an award-winning hotel management company with a rich history and an established track record of successful operations for full-service and select-service hotels and an experienced management team that has operated virtually all of the leading hotel brands. Enjoy the employee travel benefits of working as a team member of IHG Hotels (great rates at more than 4800 hotels around the world) and make good money while you're at work with a great staff! We look forward to having you join our family of hospitality professionals!
The Host is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
In this role, you will be responsible for:
•Welcome and seat guests and manage the seating chart while ascertaining their needs.
•Receive incoming calls and provide information needed in polite and professional manner.
•Take room service calls and orders and accurately communicate them to the kitchen.
•Monitor restaurant activity to determine seating and dining flow.
•Perform opening and closing duties, as needed.
•Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor. Practices "clean as you go" method, and sanitation standards.
•Stock and clean host stand/podium.
•Ensure knowledge of menu and all food products.
•Uses guest's names whenever possible and learns guest preferences.
•Follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.
•Respond to guest inquiries and requests in a timely, friendly and efficient manner.
•Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
|Posted on||29 Dec 2017|
|Location(s)||WI - Milwaukee|
|Department||Food & Beverage|
|Career level||Entry Level|
|Hours/Status||Part-time/Non-benefited (less than 30 hours/week)|
|More details (document)|