Assistant Banquet Manager - MI - Detroit

     The newly refreshed Detroit Metro Airport Marriott offers a convenient location and friendly staff to create a personalized experience unique among Detroit airport hotels. Our hotel Near Detroit Airport offers 11 meeting rooms with 6,600 square feet of flexible event space, making it the perfect choice for corporate and social events near the Detroit airport.

     We have a variety of amenities including complimentary high-speed wireless Internet, 37-inch HDTVs, a modern fitness center, indoor pool and complimentary shuttle service to destinations within a 3-mile radius, including Detroit Metropolitan Wayne County Airport (DTW). You will find many attractions a short distance from the Romulus, MI hotel, including IKEA, the Henry Ford Museum, Lakes of Taylor and Taylor Meadows golf courses and the University of Michigan.

     Enjoy fine cuisine at North, our new great room dining experience, or order room service while relaxing in your room. The Detroit Metro Airport Marriott is uniquely suited to meet your every need.

In this role, you will be expected to do the following duties:

  • Assist with the management of daily banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
  • Assist with the supervision and coordination of banquet activities and employees; hire, train, develop, assess and empower staff to achieve the department's goals.
  • Oversee the set-up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection.
  • Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping.
  • Oversee the breakdown of the function room and ensure proper storage of equipment.
  • Ensure knowledge of menu and all food products.
  • Assist in the selection and development of event drink and food menus to ensure consistent quality.
  • Oversee food and beverage preparation and visually inspect all products sent from the kitchen to ensure quality and timeliness.
  • Ensure that the banquet operation is in compliance with company, brand, federal, state, and local laws/regulations for example, OSHA, Wage and Hour (tip reporting), Health, Sanitation, Alcohol Beverage Control, hotel and company policies.
  • Assist in the creation of staff schedules to ensure that demand is met and that restaurant is operating efficiently.
  • Ensure and train employees to maintain a safe and secure environment at all times.
  • Resolve guest's complaints and answer questions regarding menu items and beverages served and their contents and preparation.
  • Greet customers, take drink/food orders, create, and serve food and drinks as needed.
  • Complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.
  • Attend meetings/training as required by management.
  • Assist in Food & Beverage Outlets as needed.
  • Assist catering sales on all special menus and price structures.
  • Assist in the creation of staff schedules to ensure that demand is met and that restaurant is operating efficiently.

For you to be the ideal candidate, you should have the following qualifications:

  • Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.
  • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
  • Extensive knowledge of Food and Beverage etiquette service standards.
  • Strong leadership skills to rally and motivate staff.
  • Outstanding organizational and time management skills.
  • Knowledge of food and beverage principles and practices.
  • Must have extensive knowledge of Food and Beverage etiquette service standards.
  • Must be detail-oriented in reviewing final food products and general management of the operation.
  • Must be effective at listening to, understanding, and clarifying inquiries made guests, staff and corporate officers.
  • Ability to multitask, prioritize and delegate daily workload.
  • Must be energetic and able to work in a fast-paced environment.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Ability to make decisions based on independent judgment and established policies and procedures.
  • Must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
  • Perform other duties as requested by management.

Salary & Compensation

Full time positions offers health, dental, vision and life insurance, 401k, voluntary LT & ST Disability, Paid Time Off, Professional Development and opportunities for career advancement.



Job Details

Reference # 25300
Posted on 17 Jan 2018
Closes on
Location(s) MI - Detroit
Department Food & Beverage
Career level Management (supervisor)
Hours/Status Full-time
More details (document)

We are an equal employment opportunity employer that considers applicants based on merit and the business needs of the company, and not race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, disability, marital status, veteran status, genetic information, or any other factor protected by law.

"Experience what's possible" is Chesapeake's promise to provide an opportunity for all of our employees to not only imagine what could be but actually attain it.

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